Relating to the circumstances in which a rental company may void a damage waiver for a rental vehicle.
ModeratePlan for compliance
Low Cost
Effective:2025-06-20
01
Compliance Analysis
Key implementation requirements and action items for compliance with this legislation
Implementation Timeline
Effective Date: September 1, 2025.
Compliance Deadline: September 1, 2025. All rental agreements entered into on or after this date must reflect these changes to utilize the statutory protection. Agreements signed prior to this date remain subject to former law.
Agency Rulemaking: None required. This is a self-executing statutory change to the Business & Commerce Code.
Immediate Action Plan
Redraft Contracts: Immediately instruct outside counsel or in-house legal to draft the amendment for the Damage Waiver section of your Texas agreements.
Update Protocols: Revise the "Stolen Vehicle Checklist" used by your claims department to mandate the physical collection of the key as the primary step in the investigation.
Audit Digital Systems: If utilizing keyless entry/start, ensure your telematics provider can generate a report proving the status of digital keys during a theft event.
Operational Changes Required
Contracts
Mandatory Amendment: Your standard Texas Rental Agreement (Terms & Conditions) must be updated. The "Damage Waiver" or "Loss Damage Waiver" section must explicitly list the three new statutory grounds for voidance:
1. Failure to return the ignition key/fob.
2. Failure to file a law enforcement report within 24 hours of discovering the theft.
3. Failure to cooperate with the rental company or police during the investigation.
Hiring/Training
Claims & Loss Recovery: Staff must be retrained to prioritize the collection of the physical key immediately upon a theft report. They must also be trained to request the *timestamped* police report rather than just the case number.
Reporting & Record-Keeping
Incident Forms: Update your "Vehicle Theft Incident Report" to include mandatory fields for:
Key Chain of Custody: A logged receipt indicating if the key was returned.
Discovery Timestamp: The specific time the renter claims they noticed the vehicle missing.
Report Timestamp: The specific time the police report was filed (to verify the 24-hour window).
Fees & Costs
Cost Positive: There are no new government fees. This legislation is financially beneficial as it reduces fleet loss ratios by providing a clear, strict-liability standard to deny coverage for negligent renters, removing the previous need to prove "wanton misconduct."
Strategic Ambiguities & Considerations
"Discovery" vs. Occurrence: The 24-hour reporting clock begins when the renter *discovers* the theft, not when the theft occurs. Expect disputes where renters claim they did not notice the vehicle was missing for several days to excuse a late police report.
Defining "Cooperation": The statute allows voiding the waiver for failure to "cooperate," but does not define the term. You must define "Non-Cooperation" in your internal policy (e.g., "Failure to respond to three distinct contact attempts over 48 hours") to survive a legal challenge.
Digital Keys: The law specifies "ignition key." If your fleet uses "Phone-as-a-Key" technology, the legal application is untested. You must maintain technical logs proving whether the digital credential was active or revoked at the time of theft.
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Information presented is for general knowledge only and is provided without warranty, express or implied. Consult qualified government affairs professionals and legal counsel before making compliance decisions.
The bill author has informed the committee about the exploitation by criminal networks engaged in organized automobile theft of collision damage waivers, a contractual agreement that shifts liability for damage or theft of a rental vehicle from the renter to the rental car company. The bill author further informed the committee that current law restricts the circumstances under which a waiver may be voided, such as unauthorized use or driver intoxication. In committee hearings for the bill, a representative from the automobile rental industry testified that the company has experienced approximately 100 thefts since the beginning of 2025, with many of those vehicles being tracked by license plate readers as having gone over the international border. The witness noted that, with many of these vehicles being covered by these waivers, no mode of recourse is currently available in these situations, even in cases where renters refuse to cooperate with law enforcement or the rental agencies.
H.B. 3016 seeks to enact narrow circumstances under which a waiver may be voided when a vehicle is stolen and the renter fails to follow the bill's procedures for reporting that theft.
CRIMINAL JUSTICE IMPACT
It is the committee's opinion that this bill does not expressly create a criminal offense, increase the punishment for an existing criminal offense or category of offenses, or change the eligibility of a person for community supervision, parole, or mandatory supervision.
RULEMAKING AUTHORITY
It is the committee's opinion that this bill does not expressly grant any additional rulemaking authority to a state officer, department, agency, or institution.
ANALYSIS
H.B. 3016 amends the Business & Commerce Code to authorize a rental company to void a damage waiver for a rental vehicle if the vehicle is stolen and the renter fails to do the following:
·return the vehicle's ignition key to the rental company;
·file a report with law enforcement not later than 24 hours after the renter discovers the theft; and
·fully cooperate with the rental company and any law enforcement agency or other authority investigating the stolen vehicle in all matters relating to the investigation of the stolen vehicle.
The bill applies only to an agreement entered into on or after the bill's effective date. An agreement entered into before the bill's effective date is governed by the law in effect on the date the agreement was entered into, and the former law is continued in effect for that purpose.
Texas rental car companies now possess statutory authority to void a damage waiver on a stolen vehicle if the renter fails to meet specific post-theft obligations. Effective September 1, 2025, liability shifts back to the renter if they fail to return the ignition key, fail to file a police report within 24 hours of discovering the theft, or fail to cooperate with the investigation. Implementation Timeline Effective Date: September 1, 2025.
Q
Who authored HB3016?
HB3016 was authored by Texas Representative John Lujan during the Regular Session.
Q
When was HB3016 signed into law?
HB3016 was signed into law by Governor Greg Abbott on June 20, 2025.
Q
How urgent is compliance with HB3016?
The compliance urgency for HB3016 is rated as "moderate". Businesses and organizations should review the requirements and timeline to ensure timely compliance.
Q
What is the cost impact of HB3016?
The cost impact of HB3016 is estimated as "low". This may vary based on industry and implementation requirements.
Q
What topics does HB3016 address?
HB3016 addresses topics including business & commerce, business & commerce--general, consumer protection and rental cars.
Legislative data provided by LegiScanLast updated: November 25, 2025
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