Relating to diagnosis, maintenance, and repair of certain digital electronic equipment.

Contracts

• Authorized Service Providers (ASPs): Review all ASP agreements immediately. Any provision in a *new* contract (entered into after Sept 1, 2026) that purports to waive the OEM's obligation to provide parts to third parties is void.
• Grandfathering Strategy: Existing contracts entered into *before* the effective date are exempt. Renew long-term exclusivity agreements with ASPs prior to September 1, 2026, to preserve current business models where possible.
• Distribution Agreements: Amend vendor contracts to permit the sale of proprietary parts to non-authorized entities.

Hiring/Training

• Supply Chain Logistics: You must establish a logistics channel capable of processing low-volume, high-frequency orders from the general public and independent shops.
• Legal & Support Staff: Train customer support to recognize "Right to Repair" requests. Denying a valid request triggers the 30-day clock for Attorney General intervention.

Reporting & Record-Keeping

• The "Cure" Protocol: Develop a standardized "Statement of Cure" affidavit. If notified of a violation by the AG, you have 30 days to provide the requested part/tool and submit this sworn statement to avoid litigation.
• Pricing Justification: Maintain auditable records comparing the net cost of parts sold to ASPs versus independent shops. You must be able to prove that price differentials are based on actual preparation/delivery costs, not punitive markups.

Fees & Costs

• Cost Recovery: You may charge for parts and tools, but strictly on terms "equivalent" to your authorized network.
• Software Tools: Must be provided at no charge (if no physical medium is required) or at the actual cost of media production.
• Potential Penalties: Failure to cure results in civil penalties under the Deceptive Trade Practices Act (DTPA), plus Attorney General legal fees.