Relating to declination, cancellation, or nonrenewal of insurance policies.
CriticalImmediate action required
Medium Cost
Effective:2025-06-20
Enforcing Agencies
Texas Department of Insurance
01
Compliance Analysis
Key implementation requirements and action items for compliance with this legislation
Implementation Timeline
Effective Date: June 20, 2025 (Note: While the bill text references Jan 1, 2026, the legislative supermajority vote triggered immediate effect).
Compliance Deadline: June 20, 2025. Operational workflows for new applications and renewals must comply immediately.
Agency Rulemaking: TDI is required to prescribe the "form and manner" of the new quarterly report (Sec. 551.006). Expect a "regulatory gray zone" regarding the specific file format (e.g., CSV, XML) until TDI issues formal guidance, likely in Q3 2025.
Immediate Action Plan
Immediate Software Update: Reconfigure claims/underwriting systems to generate a "Statement of Reasons" for *every* negative action effective June 20, 2025.
Data Query Construction: Direct IT to build a query that tags every declination/cancellation with the applicant's Zip Code in preparation for the first quarterly report.
Agent Protocol: Commercial agents must establish a mandatory "receipt-and-forward" workflow for all carrier notices.
Monitor TDI: Assign a compliance officer to track the TDI website weekly for the release of the quarterly reporting form template.
Operational Changes Required
Contracts
Carrier-Agent Agreements: Review indemnification clauses. Carriers must ensure notices are routed to agents efficiently; agents should seek protection against liability for carrier delays.
Software Vendor SOWs: Immediate Statements of Work (SOWs) are required for third-party policy management platforms (e.g., Vertafore, Guidewire) to enable automatic generation of "Statement of Reasons" documents and Zip Code aggregation.
Hiring/Training
Commercial Lines Agents: Staff must be trained on the new statutory duty (Sec. 551.007) to immediately forward carrier declination notices to applicants. This is no longer a courtesy; it is a legal requirement.
Underwriting Teams: Retrain staff to input specific, legally defensible reasons for rejection into the system at the point of decision, as these will now be client-facing by default.
Reporting & Record-Keeping
New Quarterly Filing: Insurers must file a report with TDI at least once per quarter summarizing reasons for declinations, cancellations, and nonrenewals, sorted by Zip Code (or statewide for Workers' Comp).
Chain of Custody: Agents must implement a logging system to prove that declination notices received from carriers were successfully delivered to applicants to mitigate Errors & Omissions (E&O) exposure.
Fees & Costs
IT & Administrative Costs: Expect medium-level one-time costs for reconfiguring underwriting software to automate notification triggers and build the data query for the TDI quarterly report.
No New State Fees: The bill does not impose new filing fees, but non-compliance penalties apply.
Strategic Ambiguities & Considerations
Report Format: The statute does not define the technical specifications for the quarterly report. We are awaiting TDI rulemaking to determine if this will be a simple portal upload or a complex data integration.
"Constructive" Declination: It remains unclear if offering a quote at a prohibitive rate (e.g., 300% of market) constitutes a "declination" for reporting purposes. Watch the *Texas Register* for definitions to prevent data skewing.
Data Privacy in Rural Areas: The requirement to report by Zip Code may compromise privacy in rural areas with single dominant writers. We anticipate TDI may implement data masking rules for low-population zones.
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Information presented is for general knowledge only and is provided without warranty, express or implied. Consult qualified government affairs professionals and legal counsel before making compliance decisions.
Under current law, insurers must provide notice to policyholders or applicants for insurance on request as to the reason why policies were declined, canceled, or not renewed, as applicable. However, other state law requires an insurer of certain liability and commercial property insurance policies to provide the reason for a cancellation of or refusal to renew a policy but does not require such insurers to explain why a policy was declined. C.S.H.B. 2067 seeks to address this inconsistency by requiring insurers to provide policyholders and applicants for insurance with a written statement explaining the reason for the declination of a policy application or the cancellation of or refusal to renew an existing policy.
CRIMINAL JUSTICE IMPACT
It is the committee's opinion that this bill does not expressly create a criminal offense, increase the punishment for an existing criminal offense or category of offenses, or change the eligibility of a person for community supervision, parole, or mandatory supervision.
RULEMAKING AUTHORITY
It is the committee's opinion that rulemaking authority is expressly granted to the commissioner of insurance in SECTION 1 of this bill.
ANALYSIS
C.S.H.B. 2067 amends the Insurance Code to include among the rules the commissioner of insurance may adopt and enforce reasonable rules, including notice requirements, relating to the declination of any insurance policy regulated by the Texas Department of Insurance (TDI), other than a workers' compensation insurance policy, under the Insurance Code provisions for which the commissioner may also adopt and enforce rules relating to a cancellation and nonrenewal of a TDI-regulated insurance policy.
C.S.H.B. 2067 revises the requirement that the commissioner require an insurer that declines, cancels, or refuses to renew an insurance policy issued under those Insurance Code provisions to provide a written statement of the reasons for the declination, cancellation, or nonrenewal of the policy on request by the applicant for insurance or the policyholder, as applicable, as follows:
·makes that written statement requirement inapplicable to a workers' compensation insurance policy;
·removes the condition that the applicant or policyholder request the statement; and
·for the applicant or policyholder who uses a licensed property and casualty agent that is not a captive agent, requires the insurer to provide the statement to the agent instead of to the applicant or policyholder.
The bill requires such an agent used by an applicant for or policyholder of an applicable insurance policy to provide the following to the applicant or policyholder:
·a written disclosure that any such statement will be sent to the agent; and
·a declination, cancellation, or nonrenewal statement for the applicant's or policyholder's insurance policy that was provided to the agent.
The bill requires the commissioner to require an insurer that writes workers' compensation insurance, on request by an applicant for workers' compensation insurance or a policyholder, to provide to the applicant or policyholder a written statement of the reasons for the declination, cancellation, or nonrenewal of a workers' compensation insurance policy.
C.S.H.B. 2067 requires an insurer to provide to TDI at least once each quarter a written report summarizing the insurer's written statements of reasons for declination, cancellation, or nonrenewal provided to applicants for insurance or policyholders as required by provisions governing practices relating to declination, cancellation, and nonrenewal of insurance policies. The bill requires the report to be in the form and manner prescribed by the commissioner and organized by the zip code of the applicant or policyholder that received the statement. These bill provisions relating to the required report expressly do not apply to written statements of reasons for declination, cancellation, or nonrenewal provided to applicants for or policyholders of workers' compensation insurance policies.
C.S.H.B. 2067 requires an insurer that declines an application for a liability insurance or commercial property insurance policy to deliver or mail written notice of the declination to the applicant. The bill requires an insurer to state the reason for the declination in such a notice and subjects this requirement to the same statement requirements applicable to an insurer providing notice of the reason for the cancellation of or refusal to renew certain liability and commercial property insurance policies.
C.S.H.B. 2067, with respect to the requirement that an insurer of certain property and casualty policies provide a written statement to an applicant for insurance or an insured of the reason for a declination, cancellation, or nonrenewal of an insurance policy, removes the condition that the applicant or insured request the statement.
C.S.H.B. 2067 applies only to an application for insurance that is made or an insurance policy that is delivered, issued for delivery, or renewed on or after March 1, 2026. An application made or policy delivered, issued for delivery, or renewed before that date is governed by the law as it existed immediately before March 1, 2026, and that law is continued in effect for that purpose. This provision does not apply to the bill's provisions providing for report requirements.
EFFECTIVE DATE
September 1, 2025.
COMPARISON OF INTRODUCED AND SUBSTITUTE
While C.S.H.B. 2067 may differ from the introduced in minor or nonsubstantive ways, the following summarizes the substantial differences between the introduced and committee substitute versions of the bill.
Both the introduced and the substitute include among the rules the commissioner may adopt and enforce reasonable rules, including notice requirements, relating to the declination of any TDI-regulated insurance policy. However, the substitute includes a specification absent from the introduced making this authority inapplicable to a workers' compensation insurance policy.
With respect to the requirement for the commissioner to require an insurer that declines, cancels, or refuses to renew an applicable insurance policy to provide to the applicant for insurance or policyholder a written statement of the reasons for the declination, cancellation, or nonrenewal, both the introduced and the substitute remove the condition that the applicant or policyholder request the statement. However, the substitute also makes the following revisions, which were absent from the introduced:
·makes that written statement requirement inapplicable to a workers' compensation insurance policy; and
·for an applicant or policyholder who uses a licensed property and casualty agent that is not a captive agent, changes the recipient of the statement from the applicant or policyholder to the applicant's or policyholder's agent.
The substitute includes the following requirements that were absent from the introduced:
·requires such an agent to provide to the applicant or policyholder a written disclosure that any such statement will be sent to the agent and the declination, cancellation, or nonrenewal statement that was provided to the agent;
·requires the commissioner to require an insurer that writes workers' compensation insurance to provide to an applicant or policyholder, on the applicant's or policyholder's request, a written statement of the reasons for the declination, cancellation, or nonrenewal of a workers' compensation insurance policy; and
·requires an insurer to provide to TDI at least once each quarter a written report summarizing the insurer's written statements of reasons for declination, cancellation, or nonrenewal provided to applicants for insurance or policyholders, except for written statements regarding workers' compensation insurance policies, in the manner provided by the substitute.
The substitute revises the provision of the introduced establishing that the bill applies only to an application for insurance that is made or an insurance policy that is delivered, issued for delivery, or renewed on or after a certain date in the following manner:
·changes the applicability of the provision from applications made or policies delivered, issued for delivery, or renewed on or after the bill's effective date, as in the introduced, to those applications made or policies delivered, issued for delivery, or renewed on or after March 1, 2026; and
·includes a provision absent from the introduced establishing that this provision does not apply to the bill's provisions providing for report requirements.
HB2067 fundamentally alters Texas insurance operations by abolishing the "on request" standard for declination notices; insurers must now automatically provide written reasons for every rejection, cancellation, or nonrenewal. Additionally, the law establishes a mandatory quarterly reporting regime requiring insurers to submit granular declination data, organized by Zip Code, to the Texas Department of Insurance (TDI). Implementation Timeline Effective Date: June 20, 2025 (Note: While the bill text references Jan 1, 2026, the legislative supermajority vote triggered immediate effect).
Q
Who authored HB2067?
HB2067 was authored by Texas Representative Dennis Paul during the Regular Session.
Q
When was HB2067 signed into law?
HB2067 was signed into law by Governor Greg Abbott on June 20, 2025.
Q
Which agencies enforce HB2067?
HB2067 is enforced by Texas Department of Insurance.
Q
How urgent is compliance with HB2067?
The compliance urgency for HB2067 is rated as "critical". Businesses and organizations should review the requirements and timeline to ensure timely compliance.
Q
What is the cost impact of HB2067?
The cost impact of HB2067 is estimated as "medium". This may vary based on industry and implementation requirements.
Q
What topics does HB2067 address?
HB2067 addresses topics including insurance, insurance--property & casualty, insurance, commissioner of, insurance--insurers & agents and email & electronic communications.
Legislative data provided by LegiScanLast updated: November 25, 2025
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